Hoban Remodeling FAQs: Building Your Dream, Step-by-Step
Section 1: The Remodeling Process
Q: How does the remodeling process work with Hoban Remodeling?
A: We follow a transparent and streamlined process. First, we’ll schedule a free in-home consultation to discuss your vision and needs. From there, our experts will create a detailed proposal with a clear timeline and no hidden fees. If you’re happy with the quote, we’ll finalize the schedule and get rolling!
Q: Do you offer consultations and estimates virtually?
A: While we prefer in-person consultations to fully understand your space and needs, we offer virtual consultations for smaller projects or initial discussions. However, final estimates require an in-person assessment.
Q: What happens if unforeseen issues arise during the project?
A: We’re experienced in dealing with unexpected circumstances. We’ll communicate any issues promptly and work with you to find the best solution, keeping you informed every step of the way.
Q: Can I make changes to the project once it’s started?
A: We prioritize flexibility. While major changes may affect the timeline and cost, we’re happy to accommodate adjustments as needed to ensure your complete satisfaction.
Section 2: Payment and Pricing
Q: Why do you give in-person quotes instead of online estimates?
A: Every project is unique, and considering factors like existing conditions and desired materials ensures an accurate and competitive quote. Online estimates can often miss critical details, leading to surprises down the line.
Q: What payment methods do you accept?
A: We offer a variety of flexible payment options to suit your needs, including cash, check, credit cards, and financing options.
Q: Are there any hidden fees or additional costs I should be aware of?
A: Absolutely not! Transparency is key for us. Your quote will detail all expected costs, and we won’t surprise you with hidden fees.
Section 3: Quality and Warranty
Q: Can I be confident in the quality of your work?
A: We take immense pride in our craftsmanship and use only the best materials and experienced professionals. We stand behind our work with a comprehensive warranty for your peace of mind.
Q: What does your warranty cover?
A: Our warranty covers materials and workmanship for a set period depending on the project. We’ll gladly provide you with the specific details during the consultation.
Q: What if I have concerns about the work after the project is completed?
A: We prioritize customer satisfaction. If you have any concerns, don’t hesitate to contact us. We’ll promptly address the issue and ensure your complete satisfaction.